1. Overview
This Shipping and Delivery Policy outlines the procedures and timelines for order processing, shipment, and delivery. Our aim is to provide clear guidelines regarding order fulfillment and to set realistic expectations for delivery times.

2. Order Processing and Dispatch Timeline

  • Standard Processing Time: Orders are typically processed within three business days.
  • Extended Processing: In some cases, processing may extend up to one week due to high order volumes or unforeseen operational challenges.
  • Exceptional Circumstances: In rare cases, processing and dispatch may take up to two weeks. Customers will be informed promptly should any delays occur.

3. Shipping Methods and Carriers
We collaborate with reputable carriers to ensure secure and timely delivery of your orders. The choice of carrier is determined by the destination, package size, and service availability.

4. Estimated Delivery Timeframes

  • Domestic Orders: Once processed, domestic shipments generally arrive within the timeframe specified by the carrier.
  • International Orders: For international shipments, delivery times may vary depending on customs procedures and local postal services.

5. Order Tracking and Delivery Confirmation

  • Tracking Information: A tracking number will be provided via email once your order has been dispatched. This enables you to monitor the progress of your shipment in real time.
  • Delivery Confirmation: Carriers will update the shipment status upon successful delivery.

6. Potential Delays
While we strive to adhere to the stated processing and delivery times, factors such as extreme weather conditions, logistical disruptions, or customs delays may affect the estimated timelines. In such instances, we will provide updates and work diligently to resolve any issues.

7. Customer Responsibilities

  • Accurate Information: Please ensure that all shipping and contact details are correct at the time of purchase to avoid delays in processing and delivery.
  • Order Monitoring: Customers are encouraged to track their orders using the provided tracking information and notify our customer service team promptly of any issues.

8. Contact Information
For any inquiries or concerns regarding the processing, shipment, or delivery of your order, please contact our customer service team at support@gameconer.com. We are committed to providing timely support and resolving any issues that may arise.